Warranty Information for Entratek Partners
Warranty FAQ
1. Which products are covered by the warranty?
Warranty coverage depends on the respective product and the applicable warranty terms.
2. How long is the warranty valid?
3 years from the date of delivery
3. What are the conditions for the warranty?
- Installation and operation in accordance with the instructions
- Installation by a qualified electrician where required
- Registration within 30 days of receiving the product, if required by the applicable warranty terms
4. Is the warranty free of charge?
Yes. Repair or replacement services are provided in accordance with the applicable warranty terms.
5. Are all parts of the product covered by the warranty?
No. Certain components and types of damage may be excluded from warranty coverage. Please refer to the applicable warranty terms for details.
6. Does the warranty include returns?
No. Warranty claims may include repair or replacement in accordance with the applicable warranty terms. They do not constitute a general right of return.
Further information can be found here .
Last updated: June 16, 2022